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Policies

Payment & Delivery

 

  1. Payment is required to book a yard greeting.  Once payment is received you will be added to the schedule.
  2. Due to the unique nature of each setup and # of greetings booked each day, we can not guarantee a specific delivery/pick up time. We only guarantee that the greeting will be delivered within the window booked on your order form. Our set-up start at 7 pm the day before your event and pick up begins after 7 pm the day of your event.
  3. There is no need for you to be home during delivery or removal. We will install your greeting quickly and quietly in the best location for aesthetic and installation purposes. 
  4. If your greeting is a surprise for an address other than your own, we ask that you please notify someone in that household that we will be on the property during the scheduled window for setup and take down. 
  5. If the rental is a surprise evening setup for another member of your household: please close blinds/drapes during the delivery time window and leave an outside light on for us so we can identify the address easily.
  6. Please water your yard in the days leading up to your delivery if it has not rained in several days.
  7. We cannot put signs in pea gravel, concrete, mulch, flower beds, thick landscaping, hard packed soil that has been used as a driveway, for example. We install signs on lawns. We define lawns as unobstructed soil with grass on the top.
  8. Please do NOT remove our signs from your lawn for ANY reason.
  9. If they need to be taken down before your scheduled removal time, please contact us and we will take care of it ASAP.

Personal Injury & Damages

  1.  We encourage you to post next to the display for photographs, but for the safety of everyone, please do not touch, lean on, or play near the display. Our items will not safely support any weight or pressure.
  2. We will not be held liable for injuries or damages that occur.
  3. Please do NOT attach anything (balloons, string, decorations, etc.) to any part of the display.
  4. Please do NOT mow, edge around or take down the yard sign display for lawn maintenance purposes.
  5. If you have a lawn service scheduled during the duration of your display it is your responsibility to inform them of this policy or simply reschedule for them to come after the sign is removed.
  6.  If you have any outdoor pets, please keep them away from the signs.
  7. We strongly encourage you to keep them fenced in a separate area or indoors for the duration of your rental.
  8. All signs are the property of Sign Gypsies, you will be held responsible for all damages/replacement charges.
  9. Sign Gypsies and all representatives are not responsible or liable for any injury or damage that may be caused to any person or personal property during the setup or removal of any rental.

Photo & Advertising Release

  1. We will photograph your yard greeting rental for use on our business website, Instagram, and Facebook pages and publicly congratulate the recipient unless you otherwise inform us not to do so.
  2. We will place a small sign in your yard with our contact info.
  3. This sign is unobtrusive to your custom greeting, please do not move it.

Cancellations & Refunds

  1.  We respectfully reserve the right to cancel an order if we feel the delivery area may be unsafe for our employees or our signs. We will contact you if this situation arises to decide on an alternative arrangement/solution.
  2. We will not be able to set up or take down the display under severe hazardous weather conditions.
  3. We will do our best to make alternative scheduling arrangements, but if we are unable to set up a greeting because of severe weather, you will receive a full refund.
  4. If you must cancel, you must do so at least 48 hours before your scheduled delivery in order to receive a refund.
  5. If we arrive at the destination where the yard greeting is to be set up and find that the yard is too small for the requested greeting, Sign Gypsies reserves the right to make a judgment call on how to shorten the greeting.
  6. If we arrive at the destination where the yard greeting is to be set up and find that the grass in the yard is too hard for the requested greeting, Sign Gypsies will not be able to set up the sign and no refund will be offered.  The customer must ensure that the ground will allow for our signs to be installed.

Hold Harmless Agreement

Customer agrees to protect, defend, indemnify Sign Gypsies Tift County, LLC and hold its officers, employees and agents free and harmless from and against any and all losses, penalties, damages, settlements, costs, charges, professional fees, or other expenses or liabilities of every kind and character arising out of or relating to any and all claims, liens, demands, obligations, actions, proceedings or causes of action of every kind and character in connection with or arising directly or indirectly out of the Sign Gypsies McDonough, LLC rental agreement and/or the performance thereof. Customer further agrees to investigate, handle, respond to, provide defense for any such claims, etc., at his sole expense and agrees to bear all other costs and expenses related thereto, even if it (claims, etc.) is groundless, false or fraudulent. The agreement is in effect for the duration of the rental process as defined by the effective dates of the rental agreement.

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